Paper-Free Electronic Check-in: Another Industry Innovation

In one of the entries we made last December on the Rise of the Machines, where efficiency is related to industry innovations and technology is paving way for a more practical, environmental-safe, and efficient practice, here is another addition available for hotels.

With the availability of online/web check-in, and self check-in kiosks that minimize line queues, for paper-less transactions, there is a technological advancement that makes paper guest registration cards, a thing of the past. That is, the paper-free electronic check-in.

Paper-less check-in at the Himalayas Qingdao, Photo courtesy of  www.hotelmarketingstrategies.com

Not only contributing to make this world a better place by saving paper wastage, as hoteliers, especially for Front Desk staff, I know how you can relate when you try to decipher scribble handwriting when you encode the guest details into your PMS, from the guest registration card. Now, an application is available where the guest can directly electronically write their complete details, and then automatically loads it up to the PMS; making registration real-time, and efficient.

Is the Philippine industry ready for this advancement? Other than the international chain brands, would independent small to medium scale hotels be willing to invest in such an application? Do you think this would be useful for the hoteliers and guest alike? Let us know your thoughts.